FAQs

Payments

What payment methods do you accept?

We only accept payment via Kiplepay (payment gateway), Bank Transfer,  and e-wallets (specify what e-wallets can be used).

Payment Information

All payment information provided by you is encrypted and kept private and confidential.

Refund

Refunds are in terms of coupon credits and must be utilized within 3 months from the date of issue. Coupon credits can only be used once.

Shipping & Returns

Our Delivery Rates

FLAT RATE
Peninsular Malaysia: RM 8

FREE SHIPPING
Purchase RM100 & above (Peninsular Malaysia)

Shipping Destination

We provide worldwide shipping with Line Clear Express. Shipping rates vary according to the destination country.

Please reach out to us via our Contact Us form for international shipping rates.

Account & Orders

Create An Account
Create a username and password to sign up for an account with us.

Place An Order

1. Login to your account on our website.
2. Shop by browsing through our product page and view more details on each product.
3. Click on ADD TO CART to add your chosen items to the shopping cart.
4. Click on VIEW CART to review your selected items.
5. Click on the ‘-‘ button or Remove it next to the item to delete an item from the shopping cart.
6. Click CHECKOUT and follow the instructions to complete your payment.

Cancel An Order

1. Order cancellation is not allowed once payment is complete.
2. Orders will be canceled automatically if payment is not done within 48 hours.

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